Refund Policy

How It Works

Eligibility

Eligible for a Refund

• You are within 30 days of your initial purchase
• Your first subscription payment (regardless of billing cycle)
• Technical issues that prevent you from using the Service
• Features that don't work as described

Not Eligible for a Refund

• Requests made after 30 days from the initial purchase date
• Renewal payments (cancel before your renewal date to avoid charges)
• Accounts terminated for violating our Terms of Service

Cancellation

You may cancel your subscription at any time from your Account Settings. Upon cancellation:

• You retain full access until the end of your current billing period
• No further charges will be made
• Your account data is retained for 30 days in case you resubscribe
• After 30 days, your data is permanently deleted

Cryptocurrency Payments

All payments are processed via NOWPayments using cryptocurrency. Refunds for crypto payments will be processed as follows:

• Refunds are issued in the same cryptocurrency used for the original payment
• The refund amount is based on the USD value at the time of the original transaction
• Blockchain network fees may apply and are not covered by the refund
• You must provide a valid wallet address to receive the refund

Contact

For refund requests or billing questions: